How to provide a better E-commerce delivery experience?
E-commerce was already growing at a steady rate, when the COVID-19 pandemic sent the trend to attain sky-high limits. Worldwide, the e-commerce share of retail sales soared from 14% in 2019, to 20% in 2021. Since then, it has continued to grow in some markets, while stabilizing in others. This unpredictability has created a range of new challenges for … Continued