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Medical devices | Critical Parts Management and returns management

Our client is an internationally operating group of German origin.

#Warehousing and Logistic Services
#Co-packing

The client

Our customer

Our client is an internationally operating group of German origin, specializing in the energy, health, industry and construction sectors.

Context

Caters to major hospitals and diagnostic centers in India with a max 24 -36 hours support after breakdown

Our customer wanted to externalise the business as they wanted a professional service provider who can deliver critical KPIs like order to dispatch ready in 45’

Location

Mumbai

Geographical scope

Local

Our contribution

#Warehousing and Logistic Services
#Copacking Services

Semi-automatization co packing activity
Distribution on Mumbai City
Collect of faulty parts, storage, packe and later resent to Germany, with stringent KPI monitoring
A continuous improvement set-up with the client

39 ideas implemented on 3 years

See all our solutions

Agility to handle business demands :

Information exchange and real-time visibility of spare parts movements help maintenance engineers meet a time-limited service
GRN : 3h after receiving

Key numbers

1

Dedicated warehouse
1

Shift (Staff)
2K

SKUs
+3K

Lines / month

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Transportes

Business case | Last-mile delivery

Omnichannel para o negócio da saúde
Read the case study
Omnicanal

FM Ready to fulfill | Retail

How to collect orders from mixed boxes?
Read the case study